Our flood damage recovery process is designed to support you through the entire process. We are specialists in water damage restoration and are licensed to provide full-service mitigation. Our goal is simple - provide the highest level of service with the most favorable outcome quickly and effectively. 

 The True North Restoration flood damage process includes:   

• Identifying the source of the flood waters 
• Fully extract water from affected areas 
• Thoroughly assess for any structural damage 
• Outline and detail your possessions 
• Eliminate biohazard contaminants produced by flooding 
• Take preventative measures to stop mold growth 
• Commence the restoration process, as deemed necessary

Your specific insurance policy will outline what coverage looks like for you. Most homeowners insurance will cover specific types of water damage caused by indoor pipe bursts or roof leaks, but flood damage isn’t typically covered. 

We advise all homeowners to get detailed information about their specific coverage and consider purchasing additional insurance that covers flood damage caused by outdoor water like rain, snow, and other extreme weather conditions.

Omaha does have wet months in which flooding from rain can happen. Large rainstorms that pour a heavy amount of rain in a short period of time can lead to property flood damage. Storm surges, blocked drains, and levee breaches are common causes of residential and commercial property floods.   

Other common causes of indoor flooding are: 

• Damaged plumbing pipes 
• Leaks in the roof 
• Sewage and drainage backup 
• Malfunctioning sump pumps 
• Broken or leaking appliances like hot water heaters and washing machines 
• Overflowing toilets, bathtubs and sinks

Flood waters are often contaminated and can cause significant health issues for people and their pets. Along with these health risks, flooding can cause other devastating injuries and can result in death.   Sewage and bacteria in contaminated flood waters can cause illnesses like Hepatitis A and dysentery. 

Never step into flood waters. Your health and safety can be compromised quickly. Allow our team to help navigate the steps and solutions to clean and restore your property safely before you step into any type of indoor water disaster.